Privacy Policy

1. Information We Collect

When you use SkillStory, we collect information that you provide directly to us, including:

• Account Information: Name, email address, and password
• Resume Content: The resume files and content you upload
• Job Posting Data: Job descriptions you provide for tailoring
• Usage Data: How you interact with our service

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our resume tailoring service
• Process your resume and job posting data to generate tailored content
• Communicate with you about your account and our services
• Analyze usage patterns to improve our platform
• Ensure the security and integrity of our service

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly agree to share information
• Service Providers: With trusted partners who help operate our service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your account and associated data at any time.

6. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of certain communications

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, understand usage patterns, and improve our service. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@resume.ai
• Address: San Francisco, CA