SkillStory Support

We're here to help you succeed in your job search. Get the support you need, when you need it.

Email Support

Send us a detailed message and we'll get back to you within 24 hours

Email Us

support@ourskillstory.com

Help Center

Find answers to common questions and learn how to use SkillStory

Browse FAQs

Contact Form

Fill out our detailed contact form for technical or billing issues

Contact Us

Chrome Extension Support

Having issues with the SkillStory Chrome extension? We're here to help.

1

Check Extension Status

Make sure the extension is enabled in chrome://extensions

2

Verify Login

Click the extension icon and make sure you're logged in

3

Refresh the Page

Try refreshing the job listing page after enabling the extension

Quick Extension Help

  • Extension works on LinkedIn, Indeed, and Glassdoor job postings
  • Look for the SkillStory button on job listing pages
  • Requires an active SkillStory account to use
  • Check the browser console (F12) for error messages

Still having issues?

Email Extension Support

Response Time

We typically respond to all support requests within 24 hours during business days.

Technical Issues

For technical problems, please include your browser version and screenshots if possible.

Billing Questions

For subscription or billing inquiries, email support@ourskillstory.com with your account details.

Can't find what you're looking for?

Our support team is ready to help. Send us a message and we'll get back to you as soon as possible.